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We're close to home and open 24/7/365.
We are conveniently located right in the heart of the Rio Grande Valley.
Mon - Sat: 24 / 7 / 365
Sunday: 24 / 7 / 365
Reach Our Team
Please, feel free to send us your questions or comments regarding ANYTHING - one of our team members will have a response for you as fast as possible.
Our Other Departments
Looking for something more specific? Reach out to our other departments to learn more.
Physician & Nurse Hotline
Would you like to get in touch or followup with your physician directly - reach out here.
Billing & Financial Support
Do you have any questions or comments about a bill you may have received in the mail - our team is ready to help.
Marketing & Media Inquiries
Need a media kit or do you have a specific inquiry about something related to our marketing efforts - we're ready to help!
Frequently Asked Questions
The following are examples of some FAQs we receive on a constant basis to better help you make your decisions more quickly.
What is the best time to come into the ER?
The emergency department is available 24 hours a day for patients who require immediate care. It is not always predictable when it will be busy. Patients are seen in order based on an assessment of their illness.
Do I need to schedule an appointment?
There is no need to make an appointment. Simply come on in when if and when an emergency arises and we will be ready to take care of you.
Do you accept Medicare or Medicaid?
In an emergency, we will see you and stabilize you, no matter what. Unfortunately, the state of Texas does not allow us to accept any type of CMS. We will continue to try and find alternative options for your convenience.
If I do not have insurance, will you still see me?
We will never turn away anyone in an emergency. We do offer a flexible, self-pay option for individuals without insurance. We will work with you regardless to try and make sure your bill is never on your mind.
Should I bring anything with me?
Just bring yourself — no need for anything else. However, if you do have the following items, it may help get you in and out faster: A list of your current medications, personal identification, your co-pay, your health insurance cards, a list of medication allergies, any test results related to your condition, and your regular doctor’s contact information.
What age patients do you see?
We see patients of all ages, from infants to older adults. We’re open every day, around the clock, and provide medical care for those who are severely sick or injured. If you have a life-threatening illness or injury, call 911 immediately. If you aren’t in immediate danger but need help more quickly than you can get an appointment with your primary care doctor, consider visiting our location.
Still can't find the answers you need?
Can’t find what you are looking for? Get in touch with us in the form above, and we will get back to you within 1-2 hours.
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